Privacy Policy
At Digital Minion, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, store, and share personal information collected from our users.
We take data privacy seriously and strive to be transparent about our practices. By using our website, you consent to the collection, use, storage, and sharing of your personal information as outlined in this policy. If you have any questions or concerns about our data privacy practices, please contact us at privacy@digitalminion.com.
If you are utilizing a Customer Knowledge Center, this policy does not apply to your use of those spaces. Please login to your account to reference that Privacy Policy.
Types of Information Collected
We collect personal information when you voluntarily submit it to us, such as when you fill out a web lead form, create an account, make a purchase, or contact us for support. When you submit personal information, you consent to its collection, use, and storage in accordance with this privacy policy.
We also collect information automatically through our website analytics tools, such as Google Analytics. This information is used to improve the user experience and better understand how users interact with our website.
While not required by law, we are committed to complying with all applicable data privacy laws and regulations. We will not knowingly collect or use personal information in a manner that violates these laws or any other applicable laws or regulations.
How Information is Collected
Here’s How We Collect Your Information:
Web forms
Account creation
Product or service purchases
Customer support inquiries
When you submit personal information to us, you consent to its collection, use, and storage in accordance with this privacy policy.
We use web forms to collect personal information from users who are interested in our products or services. The information collected may include name, email address, phone number, and company name. We use this information to respond to user inquiries and provide information about our products or services. Additionally, we may provide this information to other third parties at your direction to help find the best products and services to supplement those we provide to our clients.
We also collect information automatically through our website analytics tools, such as Google Analytics. This information may include demographic information, IP addresses, and browser type. We use this information to improve the user experience and better understand how users interact with our website.
We use cookies and other tracking technologies to collect information about our website users. Cookies are small data files that are stored on your device when you visit our website. They enable us to remember your preferences, track your activity on our website, and improve your user experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use some features of our website. We will never intentionally diminish your experience with our products as a result of your choice to exercise your preferences.
We take reasonable measures to protect the security of your personal information during transmission and storage, including through the use of encryption technologies. However, no method of transmission or storage is completely secure, so we cannot guarantee the absolute security of your information.
How Information is Used
We use personal information collected from our website users to provide and improve our products and services. Specifically, we use personal information for the following purposes:
To respond to user inquiries and provide information about our products and services
To process and fulfill orders and payments
To personalize user experiences and content on our website
To provide customer support and resolve issues
To communicate with users about promotions, offers, and updates
To comply with applicable laws and regulations
We may also use information collected from our website visitors for analytical and statistical purposes, such as to understand how users interact with our website and to improve our products and services.
We will not use personal information for purposes other than those stated in this privacy policy without obtaining the user's explicit consent or as governed by a contract you’ve entered into with our company.
We may share personal information with third-party service providers, such as payment processors, shipping providers, and marketing platforms, who perform services on our behalf. These service providers are authorized to use personal information only as necessary to perform services on our behalf and are contractually obligated to protect the confidentiality and security of the information.
We may also share personal information with law enforcement authorities, government agencies, or other third parties as required by applicable laws and regulations. We are not obligated to notify you or obtain your consent to share this information for this purpose.
How Information is Shared
We may share personal information collected from our website users with third parties for various purposes, including to provide and improve our products and services. Specifically, we may share personal information for the following purposes:
To provide customer support and resolve issues
To process and fulfill orders and payments
To personalize user experiences and content on our website
To communicate with users about promotions, offers, and updates
To comply with applicable laws and regulations
We may share personal information with third-party service providers, such as payment processors, shipping providers, and marketing platforms, who perform services on our behalf. These service providers are authorized to use personal information only as necessary to perform services on our behalf and are contractually obligated to protect the confidentiality and security of the information.
We may also share personal information with law enforcement authorities, government agencies, or other third parties as required by applicable laws and regulations.
We do not sell or share personal information to third parties for their own marketing purposes. However, we may share information collected from our website users with third parties for analytical and statistical purposes.
If we undergo a merger, acquisition, or sale of all or a portion of our assets, personal information collected from our website users may be transferred as part of the transaction.
We will not share personal information with third parties for purposes other than those stated in this privacy policy without obtaining the user's explicit consent, unless governed by a specific contract with our company.
Security Measures
We take the security of our website users' personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, or disclosure of personal information. Specifically, we implement the following security measures:
We use industry-standard encryption technologies, such as Secure Sockets Layer (SSL) and Transport Layer Security (TLS), to secure the transmission of personal information between users and our website.
We limit access to personal information to authorized personnel who have a legitimate need to access the information.
We regularly monitor our systems and networks for suspicious activity and take appropriate measures to address any security incidents or breaches.
We maintain up-to-date software and hardware with the latest security patches and updates.
Despite these measures, no method of transmission or storage of personal information is completely secure. We cannot guarantee the absolute security of personal information, but we take reasonable steps to prevent unauthorized access, use, or disclosure of personal information.
User Rights
We respect the fundamental privacy rights of our website users regardless of geolocation, and strive to provide the following options to manage personal information:
Access: You have the right to request access to the personal information we have collected about you and to receive a copy of the information. The information provided will be specific to you as an individual, and will not include any files or work products produced as part of an engagement with your enterprise. To request access to work products or files, please contact your Digital Minion Project Leader.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we have collected about you.
Deletion: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions under applicable laws and regulations.
Opt-Out: You have the right to opt-out of receiving promotional emails from us by clicking the "unsubscribe" link in the email or by contacting us at privacy@digitalminion.com.
To exercise any of these rights, please contact us at privacy@digitalminion.com. We will respond to your request in accordance with applicable laws and regulations.
Please note that we may need to retain certain personal information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations. We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by applicable laws and regulations, or required within our contractual obligations.
Privacy Policy Changes
We may update this privacy policy from time to time to reflect changes in our data privacy practices or applicable laws and regulations. If we make material changes to this privacy policy, we will notify you by posting a notice on our website or by sending you an email to the email address we have on file for you.
We encourage you to review this privacy policy periodically to stay informed about our data privacy practices. Your continued use of our website following the posting of any changes to this privacy policy constitutes your acceptance of those changes.
If you have any questions or concerns about how we collect information, please contact us at privacy@digitalminion.com.